Retail Audit Account Manager for Central Eastern and Southern Europe

At NSF, our mission is to protect and improve human health. We’re a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems. We’re passionate about the work we do, because together, we have a broad impact on our world. Our nearly 3,000 employees provide services in over 170 countries through our many global offices, at our client sites, from home offices and in state-of-the-art laboratories. We’re growing fast, and that’s where you come in. Come join our team.

Description

At NSF, our mission is to protect and improve human health. We’re a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems. We’re passionate about the work we do, because together, we have a broad impact on our world.

Our nearly 3,000 employees provide services in over 170 countries through our many global offices, at our client sites, from home offices and in state-of-the-art laboratories. We’re growing fast, and that’s where you come in. Come join our team.
We are currently looking for a Retail Audit Account Manager to join our team in Belgium. This position reports into the Retail Manager Food Central, Eastern and Southern Europe.

Description

• Manage customer projects accounts with high impact and/or complexity
• Nurture client relationships
• Provide guidance on clients requirements
• Pre-review and entry of customer and product details in NSF software systems
• Internal coordination with all stakeholders (business Leads, lab, sales, audit delivery, coordinators, …)
• Organize and lead the client meetings
• Administrative duties : invoicing, …
• Identify and procure new business or cross-selling opportunities with assigned customers
• Trend analysis to identify areas of improvement
• Management of Financial objective
• Assist the Retail Manager Food in Central, Eastern and Southern Europe in managing the Retail business Audits in the sub-region

Qualifications

• Bachelor’s degree, or equivalent experience
• Preferably a few years’ experience in a client-facing role in a services industry
• Technical background is a plus – (Food safety)
• Committed to service excellence – Always looking for solutions to assist the clients
• Result oriented – Ability to autonomously manage projects
• Attentive to detail – Excellent organizational and coordination skills
• Strong interpersonal & communication skills
• Collaborative mindset, team player
• Good level : French / Dutch / English  is a must
• Willingness and ability to travel in Belgium and occasionally

Location : Wavre & Anvers & Evere (Flexibily)

What NSF offers you

If you want to be part of a young, dynamic team and work in a pleasant atmosphere with a common goal: together focus on client satisfaction, then this opportunity is for you.
We do this in a challenging industry with regards to healthy, sustainable and quality food. We’re passionate about our job and together we have a broad, positive impact on our world.

At NSF you will continue to grow your expertise and share your knowledge with your colleagues, so send us your CV and motivation letter in English and you will have the opportunity to brainstorm on hot topics such as food safety, nutrition score, food legislation, etc…